NBI Online Application

In these internet-crazy times that we have now, when we say online application you can fill out the form online with all your pertinent information, pay for the corresponding fees and then maybe have the option to have the documents sent to your chosen address or pick it up from a nearby office.

With the Philippine National Bureau of Investigation’s new online application process — it’s a whole lot different perspective. Let me tell you why.


Photo extracted from Google search.

Just this week I went to the NBI head office here in Cebu City to file for a renewal of my NBI Clearance. Alas! They did not entertain me because I did not file for an online application (which I’m aware is already in effect but did not have the idea I will not be entertained if I didn’t do so).  Stupid me, right?

So I walked out of the NBI compound feeling like I just lost 10 million pesos that day until I heard someone trying to call my attention, “Online aplikesyon, ma’am?” When I turned to face the direction where the voice is coming from, I saw an advertisement printed (more like written) in a sheet of paper that read: WE ACCEPT ONLINE APPLICATION. *play the heavenly hallelujah sound here*

“Perfect! NBI have a kiosk outside! I don’t have to go home!”, I thought.

So, I sat down and gave the gentleman all my necessary information which he patiently typed in the NBI online application form pressing the backspace key at least 10 times per box for every misspelled word and repeating myself at least 3 times. He then printed out the fully accomplished form and told me I had to come back on March 20 to make a payment at the office and claim my NBI clearance. He also told me I still need to go back inside the NBI compound to make an appointment/reservation. I thought, “Oh, Okay?” Then the gentleman said “traynta pesos lang ni mam.” (Thirty pesos for the service ma’am)

“Okay. Wait, what!!!!!????”

Apparently, that gentleman is not part of the NBI kiosk I was thinking but just one of the many business-minded Cebuanos residing near the NBI compound and trying to make a living by helping frustrated fellow Cebuanos struggling with the process of completing their required documents maybe for employment or for travel abroad. In my case, for mere records keeping purposes. So, I took out thirty pesos from my purse and with a heavy heart, gave it to the gentleman. Whew! I then went back inside of the NBI compound that had a very long line up of applicants and I can see their faces that it’s as if they are lining up in a death row. I listed my name and online application reference number under the list that said March 21, 2014 which meant I had to come back on the 21st of March, get a priority number, line up in death row and make a payment. 😐

Therefore, to my fellowmen out there if you can read this message, please bear these in mind if you plan to go to NBI Cebu City (no idea as to how it goes for the other NBI branches nationwide) and process your NBI clearance:

► Submit an online NBI application form and take note of your reference number prior to going to their office and make sure to have it printed

► Visit NBI Cebu headquarters and have yourself listed for an appointment on the following week, or month(s), or year(s) to process your NBI clearance

► If you can make it to their office the earliest time possible, the better so you can go first in the death row

► Bring a fan, umbrella, cap or any paraphernalia that could shield you from the summer sun’s heat

► If someone, a bystander maybe, within the vicinity of the NBI compound is trying to help you, ASK IF THE ASSISTANCE IS FOR FREE

► Stash a lot of PATIENCE in your pocket and SMILE 🙂 makes all hell a lot more bearable

Happy NBI clearance processing! 😀

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